Privacy Policy – PT Q2 Technologies

At PT Q2 Technologies, ensuring the privacy and security of your personal data is of utmost importance to us. As you navigate through our website, q2.co.id, collectively referred to as this “Website”, we strive to create a safe and trustworthy environment for all users.

This Privacy Policy establishes the terms governing your use of our website between you (“you” or “your”) and PT Q2 Technologies. By accessing our website, you acknowledge that you have reviewed, understood, and consent to be bound by this Privacy Policy.

1. Personal Data We Collect

When utilizing or engaging with our Website, we may gather or receive various types of data, collectively referred to as “Personal Data”, including but not limited to:

  1. “Personal Data,” such as your name, email, contact details, or any other personal content provided to us via forms on our website or other means of communication (e.g., email, phone, mail, etc.).
  2. “Technical Information,” such as browser type, operating system, device type, IP address, and similar technical data typically obtained automatically from browsers or devices when interacting with our Website. This may also encompass the referring URL that directed you to our website.
  3. “Usage Information,” such as the pages visited on our website, click activity, searches conducted, and other related data on how you have utilized our website. This category may also encompass details regarding your interaction with emails, including whether you opened, clicked on links, or received them. We are committed in handling such personal data in accordance with applicable laws and regulations.

 

2. The Methods We Use to Collect and Receive Personal Data

Depending on the type of Personal Data, we collect or receive it through various channels, including but not limited to the following conditions:

  1. When you voluntarily share your Personal Data with us. For instance, when you subscribe to our newsletter or fill out our online form to request contact.
  2. By using cookies and similar technologies. These technologies help us analyze how our Website is utilized and tailor content that is pertinent to you. They also assist in delivering more relevant advertisements on our own or third-party sites.
  3. Information obtained from third-party sources. This encompasses information acquired through various business support tools and services we utilize, such as Website, analytics services, etc., as well as public sources like social media sites. We may merge the Information from these sources with other data we possess to maintain updated records and provide you with pertinent content.

 

3. The Purposes

We utilize your Personal Data for the following purposes:

  1. Processing your inquiries and responding to your requests, such as when you reach out to learn more about our products or services.
  2. Sending you information related to our services and products that we believe may be of interest to you, such as an invitation to our upcoming events, follow-up by WhatsApp blast and/or call, newsletters, or updates on products and services. These communications are sent to you either based on your explicit consent or when we have a legitimate interest in marketing our products and services. You always have the option to opt out of receiving invitation, newsletters, and/or updates on products and services.
  3. Understanding how you interact with our Website and tailoring it to align with your interests, past actions, and preferences. We do this to enhance our Website, diagnose any issues, and improve your experience while navigating through them.
  4. Preventing fraud or harm to us or any third party, and ensuring the security of our network and services, which is in our legitimate interest.
  5. Complying with our legal obligations and exercising and enforcing our legal rights as necessary for PT Q2 Technologies.
  6. Utilizing certain third-party marketing and advertising networks to assist in marketing our products on our website and third-party Website.

 

4. Who We Share Your Personal Data With

To facilitate our business operations and the functioning of our Website, we may disclose your Personal Data to various third parties, including:

  1. Our global branches and subsidiary companies.
  2. Third-party service providers aiding in the operation of our Website, such as hosting companies, recruitment platforms and agencies, payment processors, business management, and email distribution service providers, and similar service providers. These entities are authorized to use your personal data solely to provide these services to us.
  3. When compelled by law, such as to comply with court orders, search warrants, regulatory orders, subpoenas, and other lawful requests from public authorities, including those for national security or law enforcement purposes.
  4. Legal authorities, consultants, advisors, or service providers required to investigate, respond to, or prevent fraud, or to ensure the security of our network and services and safeguard the well-being of PT Q2 Technologies or the public.
  5. In the event of a merger and/or acquisition involving PT Q2 Technologies, Personal Data may be transferred to the merging or acquiring entity, as well as to any advisors representing parties involved in discussions related to such merger or acquisition.
  6. Principal, resellers, partners, sponsors, or service providers acting on our behalf in conjunction with the offering of PT Q2 Technologies’ products or services.
  7. Third-party marketing and advertising networks assisting in the promotion of our products on our Website and on third-party websites, such as Google for remarketing ads across the Internet.
  8. PT Q2 Technologies may also disclose general aggregate and anonymized information (e.g., statistical data) pertaining to the use of its Website.

 

5. Cross Border Data Transfers

  1. We may need to transfer Personal Data to countries where we and/or our service providers operate. These countries may have different data protection laws compared to the country where the data originated, potentially offering different levels of protection. By using our Website, you consent to such transfers. In cases where applicable to the services provided, we will establish agreements with our service providers to ensure a level of privacy consistent with the terms of this policy.
  2. Regarding the collection, use, and retention of Personal Data transferred from Indonesia, please note that PT Q2 Technologies remains compliant with all relevant laws concerning such transfers.

 

6. Protecting Your Personal Data

We aim to uphold top-tier security standards throughout our business operations. We have adopted suitable technical and organizational safeguards aligned with industry best practices. These safeguards are devised to prevent unauthorized access or unlawful handling of Personal Data and to mitigate the risk of accidental loss, destruction, or damage of such data. As part of these efforts, we have instituted several policies and procedures to guide us, covering aspects such as asset management, access control, physical security, personnel security, product security, cloud and network infrastructure security, third-party security, vulnerability management, security monitoring, and incident response.

7. Data Storage and Retention

We may store your Personal Data on both our own servers and those managed by third-party data hosting providers. As explained in Section 5 above (Cross Border Data Transfers), these servers may be situated globally. We will retain your Personal Data only for as long as necessary to fulfil the collection’s intended purpose. Additionally, we may retain your Personal Data for the duration required to pursue our legitimate business interests, address any legal claims, and ensure compliance with legal obligations. In instances where we utilize your Personal Data for direct marketing, we will retain your data until you choose to opt-out of receiving marketing materials; however, certain data may need to be retained to maintain a record of your request.

8. Modifications to This Policy

PT Q2 Technologies reserves the right to amend this Privacy Policy at any time. In the event of a significant change, we will provide notice on this page and/or adjacent to the link leading to this page. These updates will become effective immediately for new Personal Data collected or provided from the date of the update, and within thirty (30) days for any Personal Data collected or provided to PT Q2 Technologies prior to the update. If you do not agree to the terms of the revised policy, please contact our Legal Department using the contact details provided in Section 11 below. We encourage you to periodically review this page for any updates.

9. Your Choices

We offer you various options regarding the use of Personal Data in relation to: (i) our marketing activities; and (ii) our utilization of cookies and similar technologies for interest-based advertising and website usage analysis

  1. You can choose to discontinue receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, adjusting email preferences in your account settings page, or contacting us through q2.co.id. You can manage your preferences concerning our use of cookies and similar technologies, which are used to provide targeted interest-based advertisements and analyze your website usage, by referring to our Cookie Policy for guidance.
  2. Moreover, the laws in some jurisdictions may grant you various rights concerning our processing of Personal Data. These rights may include:
  1. The right to withdraw previously provided consent;
  2. The right to access specific data about you that we process;
  3. The right to rectify or update any Personal Data;
  4. The right to request the erasure of certain data;
  5. The right to temporarily suspend our processing of Personal Data;
  6. The right to receive Personal Data in a common machine-readable format;
  7. The right to object to our processing of Personal Data for direct marketing purposes or when we rely on legitimate interests as the lawful basis for processing your Personal Data; and
  8. The right to file a complaint with the relevant data protection authority.

We will address your requests promptly. Please note that these rights may be subject to limitations under applicable law. For further information on these rights or to exercise them, please contact PT Q2 Technologies at: legal@computradetech.com.

10. Social Media and Third-Party Services

Our Website may include a blog with a ‘comments’ section and several social media features, such as a ‘share’ button or links to third-party websites and services like

Facebook, X, YouTube, LinkedIn, and Instagram. When utilizing these features, certain data may be gathered by these third parties, such as your IP address or the specific page you are visiting on our website. Additionally, these third parties may set cookies to ensure the proper functioning of the features. Any data collected by these third parties is subject to their respective privacy policies. We encourage you to thoroughly review the privacy policies of these third parties.

11. Contact Us

If you have any questions or concerns regarding this Website Privacy Policy, the Personal Data we collect, PT Q2 Technologies’ practices, or your interactions with the Website, please feel free to contact us. You can reach us via email at legal@computradetech.com or by physical mail addressed to: PT Q2 Technologies (Graha BIP 7th Floor Jl. Jend Gatot Subroto Kav 23, Jakarta, 12930, RT.2/RW.2, Karet Semanggi, Setiabudi, South Jakarta City, Jakarta 12930, (021) 80622298).

Kebijakan Privasi – PT Q2 Technologies

Di PT Q2 Technologies privasi dan keamanan data pribadi Anda penting bagi kami. Saat Anda menjelajahi situs web kami, q2.co.id kami berupaya menciptakan ruang yang aman dan terpercaya untuk semua pengguna.

Kebijakan Privasi ini menetapkan ketentuan yang mengatur penggunaan situs web kami antara Anda (“Anda” atau “milik Anda”) dan PT Q2 Technologies. Dengan mengakses situs web kami, Anda mengakui bahwa Anda telah membaca, memahami, dan setuju untuk terikat dengan Kebijakan Privasi ini.

1. Data Pribadi yang Kami Kumpulkan

Saat Anda menggunakan atau mengakses situs web kami, kami dapat mengumpulkan atau menerima beberapa jenis data yang secara kolektif disebut sebagai “Data Pribadi”, termasuk namun tidak terbatas pada:

  1. Data Pribadi: meliputi nama, email, detail kontak, atau konten pribadi lain yang Anda berikan kepada kami melalui formulir di Website kami atau sarana komunikasi lainnya (seperti telepon, surat, dll.)
  2. Informasi Teknis: meliputi jenis browser, sistem operasi, jenis perangkat, alamat IP, dan data teknis serupa yang biasanya diperoleh secara otomatis dari browser atau perangkat saat berinteraksi dengan situs web kami. Ini mungkin juga mencakup URL rujukan yang mengarahkan Anda ke situs web kami
  3. Informasi Penggunaan: meliputi halaman yang dikunjungi di situs web kami, aktivitas klik, pencarian yang telah dilakukan, dan data terkait lainnya tentang bagaimana Anda menggunakan situs web kami. Kategori ini mungkin juga mencakup detail tentang interaksi Anda pada email, termasuk apakah Anda membuka, mengklik tautan, atau menerimanya

Kami berkomitmen untuk menangani data pribadi tersebut sesuai dengan hukum dan peraturan yang berlaku.

2. Metode yang Kami Gunakan untuk Mengumpulkan dan Menerima Data Pribadi

Kami mengumpulkan atau menerima Data Pribadi melalui berbagai cara, termasuk namun tidak terbatas pada kondisi berikut:

  1. Saat Anda secara sukarela membagikan data pribadi Anda kepada kami. Misalnya, sewaktu Anda berlangganan newsletter atau mengisi formulir online kami untuk mendapatkan kontak
  2. Penggunaan cookie dan teknologi sejenisnya. Ini membantu kami menganalisis bagaimana situs web kami digunakan dan mempersonalisasi konten yang relevan bagi Anda. Teknologi ini juga membantu kami menayangkan iklan yang lebih relevan di situs kami atau situs pihak ketiga
  3. Informasi yang diperoleh dari pihak ketiga. Ini mencakup iInformasi yang diperoleh melalui berbagai instrumen dan layanan pendukung yang kami gunakan, seperti Website, layanan analisis, dan lain-lain, serta situs publik seperti media sosial. Kami dapat menggabungkan data dari sumber-sumber ini dengan data lain yang kami miliki untuk memperbarui data serta memberikan Anda konten yang relevan


3. Tujuan

Penggunaan Data Pribadi Anda kami lakukan untuk tujuan-tujuan berikut:

  1. Memproses pertanyaan dan menanggapi permintaan Anda, seperti saat Anda menghubungi kami untuk mengetahui lebih lanjut tentang produk atau layanan kami
  2. Mengirimkan informasi terkait layanan dan produk yang kami yakini menarik bagi Anda, seperti undangan acara, tindak lanjut melalui WhatsApp blast dan/atau telepon, newsletter, atau informasi terbaru mengenai produk dan layanan kami. Seluruh komunikasi ini dikirim kepada Anda berdasarkan persetujuan langsung dari Anda atau ketika kami memiliki kepentingan sah untuk memasarkan produk dan layanan kami. Anda selalu memiliki pilihan untuk tidak menerima undangan, newsletter, dan/atau informasi terbaru mengenai produk dan layanan kami
  3. Memahami cara Anda berinteraksi dengan situs web kami dan menyesuaikannya agar sesuai dengan minat, tindakan, dan preferensi Anda. Kami melakukan hal ini untuk meningkatkan situs web kami, menganalisis setiap masalah, dan meningkatkan pengalaman Anda saat menjelajahinya
  4. Mencegah penipuan atau tindakan yang merugikan kami atau pihak ketiga mana pun, serta memastikan keamanan jaringan dan layanan kami, sesuai dengan kepentingan kami yang sah
  5. Mematuhi dan menjalankan kewajiban hukum serta menegakkan hak-hak hukum yang berlaku untuk PT Q2 Technologies.
  6. Memanfaatkan jaringan pemasaran dan periklanan pihak ketiga tertentu untuk membantu memasarkan produk pada Website kami dan situs web pihak ketiga


4. Pihak yang Kami Bagikan Data Pribadi

Untuk mendukung operasional bisnis dan menjalankan fungsi situs web kami, kami dapat membagikan Data Pribadi kepada berbagai pihak ketiga, termasuk:

  1. Anak perusahaan dan cabang global kami
  2. Penyedia layanan pihak ketiga yang membantu pengoperasian situs web kami, seperti perusahaan hosting, platform dan agensi rekrutmen, jasa pemroses pembayaran, manajemen bisnis, dan penyedia layanan distribusi email, ataupun arta layanan serupa. Entitas-entitas ini memiliki wewenang untuk menggunakan data pribadi Anda sepenuhnya untuk menyediakan layanan ini kepada kami
  3. Diwajibkan oleh hukum, seperti untuk mematuhi perintah pengadilan, surat perintah penggeledahan, perintah regulasi, panggilan pengadilan, dan permintaan yang sah lainnya dari otoritas publik yang berwenang, termasuk permintaan untuk tujuan keamanan nasional atau penegakan hukum
  4. Otoritas hukum, konsultan, penasihat, atau penyedia layanan yang diperlukan untuk menyelidiki, menanggapi, atau mencegah penipuan, untuk memastikan keamanan jaringan dan layanan kami serta menjaga kesejahteraan PT Q2 Technologies atau publik.
  5. Dalam hal terjadi merger dan/atau akuisisi yang melibatkan PT Q2 Technologies, Data Pribadi Anda dapat ditransfer ke entitas yang bergabung atau diakuisisi, serta penasihat yang mewakili pihak yang terlibat dalam diskusi berkaitan dengan merger atau akuisisi tersebut
  6. Prinsipal, reseller, mitra, sponsor, atau penyedia layanan yang bertindak atas nama kami sehubungan dengan penawaran produk atau layanan PT Q2 Technologies
  7. Jaringan pemasaran dan periklanan pihak ketiga yang membantu promosi produk kami di situs web dan di situs web pihak ketiga, seperti Google untuk memasarkan iklan di Internet
  8. PT Q2 Technologies juga dapat mengungkapkan informasi agregat umum dan anonim (seperti data statistik) yang berkaitan dengan penggunaan situs web.


5. Transfer Data Antar Negara

  1. Kami mungkin perlu mentransfer data pribadi Anda ke negara dan/atau tempat penyedia layanan kami beroperasi. Negara-negara ini mungkin memiliki undang-undang perlindungan data yang berbeda dari negara asal data, dan tingkat perlindungan data yang berbeda. Dengan menggunakan situs web kami, Anda menyetujui transfer tersebut. Untuk layanan yang relevan, kami akan membuat perjanjian dengan penyedia layanan kami dalam memastikan tingkat privasi yang selaras dengan ketentuan kebijakan ini.
  2. Untuk pengumpulan, penggunaan, dan penyimpanan data pribadi yang ditransfer dari Indonesia, perlu diketahui bahwa PT Q2 Technologies tetap mematuhi semua undang-undang terkait yang mengatur transfer tersebut.


6. Perlindungan Data Pribadi Anda

Kami berkomitmen untuk menegakkan standar keamanan terbaik di seluruh operasi bisnis kami. Kami telah menerapkan langkah-langkah teknis dan organisasi yang sesuai, selaras dengan praktik terbaik industri, untuk mencegah akses tidak sah atau penanganan ilegal Data Pribadi serta mengurangi risiko kehilangan, kerusakan, atau perubahan data yang tidak disengaja. Upaya ini mencakup kebijakan dan prosedur yang mencakup aspek-aspek seperti manajemen aset, kontrol akses, keamanan fisik, keamanan personel, keamanan produk, keamanan infrastruktur cloud dan jaringan, keamanan pihak ketiga, manajemen kerentanan, pemantauan keamanan, dan penanganan insiden.

7. Penyimpanan dan Penghapusan Data

Kami dapat menyimpan Data Pribadi Anda baik di server kami sendiri maupun di server yang dikelola penyedia hosting data pihak ketiga. Seperti yang dijelaskan pada Bagian 5 di atas (Transfer Data Antar Negara), server ini mungkin berada di berbagai lokasi di seluruh dunia. Kami hanya akan menyimpan Data Pribadi Anda selama diperlukan untuk memenuhi tujuan pengumpulan yang dimaksudkan.

Selain itu, kami dapat menyimpan Data Pribadi Anda selama diperlukan untuk mengejar kepentingan bisnis sah kami, menangani klaim hukum apa pun, dan memastikan kepatuhan dengan kewajiban hukum.

Jika kami menggunakan Data Pribadi Anda untuk pemasaran langsung, kami akan menyimpan Ddata Pribadi Anda sampai Anda memilih untuk berhenti menerima materi pemasaran. Namun, data tertentu mungkin perlu disimpan untuk menyimpan catatan permintaan Anda.

8. Modifikasi terhadap Kebijakan Privasi Ini

PT Q2 Technologies berhak untuk mengubah Kebijakan Privasi ini kapan saja. Jika terjadi perubahan signifikan, kami akan memberikan pemberitahuan di halaman ini dan/atau di samping tautan yang mengarah ke halaman ini. Pembaruan ini akan segera berlaku untuk data baru yang dikumpulkan atau disediakan sejak tanggal pembaruan, dan dalam waktu tiga puluh (30) hari untuk data apa pun yang dikumpulkan atau disediakan kepada PT Q2 Technologies sebelum pembaruan.

Jika Anda tidak setuju dengan ketentuan kebijakan yang direvisi, silakan hubungi Tim Legal kami menggunakan detail kontak yang disediakan di Bagian 11 di bawah ini. Kami mendorong Anda untuk meninjau halaman ini secara berkala untuk setiap pembaruan.

9. Pilihan yang Kami Tawarkan Terkait Penggunaan Data Pribadi

Kami menawarkan berbagai opsi kepada Anda terkait penggunaan Data Pribadi Anda dalam hal: (i) aktivitas pemasaran kami, dan (ii) penggunaan cookie serta teknologi serupa untuk iklan berbasis minat dan analisis penggunaan situs web.

  1. Anda dapat berhenti menerima newsletter atau email pemasaran kami dengan mengikuti petunjuk berhenti berlangganan yang disertakan dalam email tersebut, menyesuaikan preferensi email di halaman pengaturan akun Anda, atau menghubungi kami melalui q2.co.id Untuk mengelola preferensi terkait penggunaan cookie dan teknologi serupa yang kami gunakan untuk iklan bertarget dan analisis penggunaan situs web, silakan merujuk pada Kebijakan Cookie kami.
  2. Selain itu, undang-undang di beberapa yurisdiksi mungkin memberi Anda berbagai hak terkait pemrosesan data pribadi oleh kami. Hak-hak ini meliputi:
  1. Hak untuk menarik persetujuan yang diberikan sebelumnya;
  2. Hak untuk mengakses data spesifik tentang Anda yang kami proses;
  3. Hak untuk memperbaiki atau memperbarui data pribadi;
  4. Hak untuk meminta penghapusan data;
  5. Hak untuk sementara menangguhkan pemrosesan data pribadi oleh kami;
  6. Hak untuk menerima data dalam format umum yang dapat dibaca mesin;
  7. Hak untuk menolak pemrosesan dataoleh kami untuk tujuan pemasaran langsung atau ketika kami mengandalkan kepentingan sah sebagai dasar yang sah untuk memproses data pribadi Anda;
  8. Hak untuk mengajukan keluhan kepada otoritas perlindungan data yang relevan.

Kami akan segera menangani permintaan Anda. Harap diingat bahwa hak-hak ini mungkin tunduk pada batasan berdasarkan hukum yang berlaku. Untuk informasi lebih lanjut tentang hak-hak ini atau untuk menggunakannya, silakan hubungi PT Q2 Technologies di: legal@computradetech.com.

10. Media Sosial dan Layanan Pihak Ketiga

Situs web kami mungkin menyertakan blog dengan bagian ‘komentar’ dan berbagai fitur media sosial, seperti tombol ‘bagikan’ atau tautan ke situs web dan layanan pihak ketiga seperti Facebook, X, YouTube, LinkedIn, dan Instagram.

Saat menggunakan fitur ini, pihak ketiga mungkin mengumpulkan data tertentu, seperti alamat IP Anda atau halaman spesifik yang Anda kunjungi di situs web kami. Selain itu, pihak ketiga ini mungkin menerapkan cookie untuk memastikan fitur berfungsi dengan baik.

Semua data yang dikumpulkan oleh pihak ketiga ini tunduk pada kebijakan privasi masing-masing. Kami menganjurkan Anda untuk meninjau kebijakan privasi dari pihak ketiga tersebut dengan cermat.

11. Hubungi Kami

Jika Anda memiliki pertanyaan atau masalah mengenai Kebijakan Privasi situs web ini, data pribadi Anda yang kami kumpulkan, praktik PT Q2 Technologies atau interaksi Anda dengan situs web, jangan ragu untuk menghubungi kami. Anda dapat menghubungi kami melalui email di legal@computradetech.com. atau melalui surat pos yang ditujukan ke: PT Q2 Technologies (Graha BIP 7th Floor Jl. Jend Gatot Subroto Kav 23, Jakarta, 12930, RT.2/RW.2, Karet Semanggi, Setiabudi, South Jakarta City, Jakarta 12930, (021) 80622298).

Privacy Policy

At PT Q2 Technologies, ensuring the privacy and security of your personal data is of utmost importance to us. As you navigate through our website, q2.co.id, collectively referred to as this “Website”, we strive to create a safe and trustworthy environment for all users.

This Privacy Policy establishes the terms governing your use of our website between you (“you” or “your”) and PT Q2 Technologies. By accessing our website, you acknowledge that you have reviewed, understood, and consent to be bound by this Privacy Policy.

1. Personal Data We Collect

When utilizing or engaging with our Website, we may gather or receive various types of data, collectively referred to as "Personal Data", including but not limited to:

  1. "Personal Data," such as your name, email, contact details, or any other personal content provided to us via forms on our website or other means of communication (e.g., email, phone, mail, etc.).
  2. "Technical Information," such as browser type, operating system, device type, IP address, and similar technical data typically obtained automatically from browsers or devices when interacting with our Website. This may also encompass the referring URL that directed you to our website.
  3. "Usage Information," such as the pages visited on our website, click activity, searches conducted, and other related data on how you have utilized our website. This category may also encompass details regarding your interaction with emails, including whether you opened, clicked on links, or received them. We are committed in handling such personal data in accordance with applicable laws and regulations.

2. The Methods We Use to Collect and Receive Personal Data

Depending on the type of Personal Data, we collect or receive it through various channels, including but not limited to the following conditions:

  1. When you voluntarily share your Personal Data with us. For instance, when you subscribe to our newsletter or fill out our online form to request contact.
  2. By using cookies and similar technologies. These technologies help us analyze how our Website is utilized and tailor content that is pertinent to you. They also assist in delivering more relevant advertisements on our own or third-party sites.
  3. Information obtained from third-party sources. This encompasses information acquired through various business support tools and services we utilize, such as Website, analytics services, etc., as well as public sources like social media sites. We may merge the Information from these sources with other data we possess to maintain updated records and provide you with pertinent content.

3. The Purposes

We utilize your Personal Data for the following purposes:

  1. Processing your inquiries and responding to your requests, such as when you reach out to learn more about our products or services.
  2. Sending you information related to our services and products that we believe may be of interest to you, such as an invitation to our upcoming events, follow-up by WhatsApp blast and/or call, newsletters, or updates on products and services. These communications are sent to you either based on your explicit consent or when we have a legitimate interest in marketing our products and services. You always have the option to opt out of receiving invitation, newsletters, and/or updates on products and services.
  3. Understanding how you interact with our Website and tailoring it to align with your interests, past actions, and preferences. We do this to enhance our Website, diagnose any issues, and improve your experience while navigating through them.
  4. Preventing fraud or harm to us or any third party, and ensuring the security of our network and services, which is in our legitimate interest.
  5. Complying with our legal obligations and exercising and enforcing our legal rights as necessary for PT Q2 Technologies.
  6. Utilizing certain third-party marketing and advertising networks to assist in marketing our products on our website and third-party Website.

4. Who We Share Your Personal Data With

To facilitate our business operations and the functioning of our Website, we may disclose your Personal Data to various third parties, including:

  1. Our global branches and subsidiary companies.
  2. Third-party service providers aiding in the operation of our Website, such as hosting companies, recruitment platforms and agencies, payment processors, business management, and email distribution service providers, and similar service providers. These entities are authorized to use your personal data solely to provide these services to us.
  3. When compelled by law, such as to comply with court orders, search warrants, regulatory orders, subpoenas, and other lawful requests from public authorities, including those for national security or law enforcement purposes.
  4. Legal authorities, consultants, advisors, or service providers required to investigate, respond to, or prevent fraud, or to ensure the security of our network and services and safeguard the well-being of PT Q2 Technologies or the public.
  5. In the event of a merger and/or acquisition involving PT Q2 Technologies, Personal Data may be transferred to the merging or acquiring entity, as well as to any advisors representing parties involved in discussions related to such merger or acquisition.
  6. Principal, resellers, partners, sponsors, or service providers acting on our behalf in conjunction with the offering of PT Q2 Technologies’s products or services.
  7. Third-party marketing and advertising networks assisting in the promotion of our products on our Website and on third-party websites, such as Google for remarketing ads across the Internet.
  8. PT Q2 Technologies may also disclose general aggregate and anonymized information (e.g., statistical data) pertaining to the use of its Website.

5. Cross Border Data Transfers

  1. We may need to transfer Personal Data to countries where we and/or our service providers operate. These countries may have different data protection laws compared to the country where the data originated, potentially offering different levels of protection. By using our Website, you consent to such transfers. In cases where applicable to the services provided, we will establish agreements with our service providers to ensure a level of privacy consistent with the terms of this policy.
  2. Regarding the collection, use, and retention of Personal Data transferred from Indonesia, please note that PT Q2 Technologies remains compliant with all relevant laws concerning such transfers.

6. Protecting Your Personal Data

We aim to uphold top-tier security standards throughout our business operations. We have adopted suitable technical and organizational safeguards aligned with industry best practices. These safeguards are devised to prevent unauthorized access or unlawful handling of Personal Data and to mitigate the risk of accidental loss, destruction, or damage of such data. As part of these efforts, we have instituted several policies and procedures to guide us, covering aspects such as asset management, access control, physical security, personnel security, product security, cloud and network infrastructure security, third-party security, vulnerability management, security monitoring, and incident response.

7. Data Storage and Retention

We may store your Personal Data on both our own servers and those managed by third-party data hosting providers. As explained in Section 5 above (Cross Border Data Transfers), these servers may be situated globally. We will retain your Personal Data only for as long as necessary to fulfil the collection's intended purpose. Additionally, we may retain your Personal Data for the duration required to pursue our legitimate business interests, address any legal claims, and ensure compliance with legal obligations. In instances where we utilize your Personal Data for direct marketing, we will retain your data until you choose to opt-out of receiving marketing materials; however, certain data may need to be retained to maintain a record of your request.

8. Modifications to This Policy

PT Q2 Technologies reserves the right to amend this Privacy Policy at any time. In the event of a significant change, we will provide notice on this page and/or adjacent to the link leading to this page. These updates will become effective immediately for new Personal Data collected or provided from the date of the update, and within thirty (30) days for any Personal Data collected or provided to PT Q2 Technologies prior to the update. If you do not agree to the terms of the revised policy, please contact our Legal Department using the contact details provided in Section 11 below. We encourage you to periodically review this page for any updates.

9. Your Choices

We offer you various options regarding the use of Personal Data in relation to: (i) our marketing activities; and (ii) our utilization of cookies and similar technologies for interest-based advertising and website usage analysis

  1. You can choose to discontinue receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, adjusting email preferences in your account settings page, or contacting us through q2.co.id. You can manage your preferences concerning our use of cookies and similar technologies, which are used to provide targeted interest-based advertisements and analyze your website usage, by referring to our Cookie Policy for guidance.
  2. Moreover, the laws in some jurisdictions may grant you various rights concerning our processing of Personal Data. These rights may include:
  1. The right to withdraw previously provided consent;
  2. The right to access specific data about you that we process;
  3. The right to rectify or update any Personal Data;
  4. The right to request the erasure of certain data;
  5. The right to temporarily suspend our processing of Personal Data;
  6. The right to receive Personal Data in a common machine-readable format;
  7. The right to object to our processing of Personal Data for direct marketing purposes or when we rely on legitimate interests as the lawful basis for processing your Personal Data; and
  8. The right to file a complaint with the relevant data protection authority.

We will address your requests promptly. Please note that these rights may be subject to limitations under applicable law. For further information on these rights or to exercise them, please contact PT Q2 Technologies at: legal@computradetech.com.

10. Social Media and Third-Party Services

Our Website may include a blog with a 'comments' section and several social media features, such as a 'share' button or links to third-party websites and services like

Facebook, X, YouTube, LinkedIn, and Instagram. When utilizing these features, certain data may be gathered by these third parties, such as your IP address or the specific page you are visiting on our website. Additionally, these third parties may set cookies to ensure the proper functioning of the features. Any data collected by these third parties is subject to their respective privacy policies. We encourage you to thoroughly review the privacy policies of these third parties.

11. Contact Us

If you have any questions or concerns regarding this Website Privacy Policy, the Personal Data we collect, PT Q2 Technologies's practices, or your interactions with the Website, please feel free to contact us. You can reach us via email at legal@computradetech.com or by physical mail addressed to: PT Q2 Technologies (Graha BIP 7th Floor Jl. Jend Gatot Subroto Kav 23, Jakarta, 12930, RT.2/RW.2, Karet Semanggi, Setiabudi, South Jakarta City, Jakarta 12930, (021) 80622298).